Privacy Policy

Life Rise respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit the Life Rise website, browse our book collections, create an account, purchase books, subscribe to our 30-day subscription plan, or use any of our services.

By accessing or using the Life Rise website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our website and services.

Personal Information We Collect

When you interact with Life Rise, we may collect information that you provide directly or information that is automatically collected when you use our website.

This may include:

• Contact Information: Name, email address, phone number, billing address, shipping address, and other contact details.
• Account Information: Username, password, account preferences, and other information associated with your Life Rise account.
• Purchase Information: Books purchased, order details, billing information, delivery details, and transaction information.
• Subscription Information: Subscription plan selected, subscription start date, expiry date, subscription status, and related account information.
• Payment Information: Payment and transaction details required to process purchases and subscription payments. Payment card information may be securely processed by authorized payment providers.
• Communication Information: Information you provide when contacting us, submitting enquiries, providing feedback, or communicating with our support team.
• Technical Information: IP address, browser type, device information, operating system, and other technical information.
• Usage Information: Information about how you browse and interact with our website, including books viewed, pages visited, products viewed, and subscription-related activity.

How We Collect Your Information

Life Rise may collect personal information from the following sources:

• Directly from you: When you create an account, purchase a book, subscribe to our 30-day plan, contact us, or submit information through our website.
• Automatically: Through cookies, analytics tools, and similar technologies when you browse our website.
• Payment Providers: We may receive transaction confirmation and payment-related information from authorized payment service providers.
• Service Providers: We may receive information from companies that help us operate our website, process transactions, manage subscriptions, or provide other services.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Account Management

To create and manage your Life Rise account, maintain your profile, authenticate users, and provide access to account features.

Book Purchases

To process book orders, confirm purchases, manage billing, arrange delivery where applicable, and provide customer support.

30-Day Subscription

To process and manage your 30-day subscription, activate your subscription, provide access to eligible subscription benefits or content, track subscription status, and notify you about subscription expiry or other important subscription information.

Payment Processing

To securely process payments for books and subscription plans through authorized payment providers.

Customer Support

To respond to questions, enquiries, complaints, refund requests, subscription-related concerns, and other customer service requests.

Website Improvement

To understand how users interact with Life Rise and improve our website, book collections, subscription experience, functionality, and overall user experience.

Communication

To send order confirmations, payment confirmations, subscription activation messages, subscription expiry reminders, service notifications, and responses to your enquiries.

Marketing

Where permitted by applicable law and with your consent where required, we may send information about new books, special offers, promotions, subscription plans, and other Life Rise updates.

Security

To detect and prevent unauthorized access, fraud, misuse, suspicious activity, and other security risks.

Legal Compliance

To comply with applicable laws, regulations, legal processes, and legitimate governmental requests.

30-Day Subscription

Life Rise may offer a 30-day subscription plan that provides users with access to specified subscription benefits, digital content, services, or other features described on the website.

When you subscribe:

• Your subscription information will be associated with your Life Rise account.
• The subscription period will begin according to the applicable subscription terms.
• Your subscription will remain active for the specified 30-day period unless otherwise stated.
• We may use your email address or phone number to send subscription-related notifications.
• Subscription information may be used to determine your access to eligible content or services.
• Payment information may be processed through authorized third-party payment providers.
• Subscription pricing, benefits, cancellation options, and other conditions may vary depending on the plan available at the time of purchase.

Payment Information

When you purchase books or a subscription through Life Rise, your payment may be processed by authorized third-party payment providers.

Life Rise may not directly store complete payment card information on its own servers. Payment information may be securely processed and stored by the relevant payment provider in accordance with its privacy and security practices.

Sharing of Personal Information

Life Rise may share personal information with trusted service providers when reasonably necessary to operate our website and provide our services.

This may include:

• Payment processing providers.
• Website hosting and technology providers.
• Subscription management providers.
• Email and communication service providers.
• Delivery and logistics providers for physical book purchases.
• Analytics and security service providers.
• Government authorities or legal advisers where required by law.
• Other service providers necessary to operate Life Rise.

Cookies and Similar Technologies

Life Rise may use cookies and similar technologies to:

• Remember user preferences.
• Keep users signed in.
• Support account and subscription functionality.
• Understand website usage.
• Improve website performance.
• Analyze visitor activity.
• Provide relevant content and communications where applicable.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect account, purchasing, or subscription functionality.

Third-Party Websites and Services

The Life Rise website may contain links to third-party websites, payment providers, social media platforms, or other external services.

These services operate independently and may have their own privacy policies and terms.

Life Rise is not responsible for the privacy practices, security, or content of third-party websites or services. We recommend reviewing their privacy policies before providing personal information.

Children's Privacy

Life Rise does not knowingly collect personal information from children without appropriate consent where required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

Data Security

Life Rise takes reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Users are also responsible for keeping their Life Rise account credentials confidential and should not share their passwords with others.

Data Retention

We may retain personal information for as long as reasonably necessary to:

• Maintain your Life Rise account.
• Process purchases and subscriptions.
• Provide customer support.
• Maintain transaction and business records.
• Resolve disputes.
• Prevent fraud and misuse.
• Comply with applicable legal and regulatory requirements.

When personal information is no longer required, we may securely delete or anonymize it where appropriate.

Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including:

• Right to Access: Request access to personal information we hold about you.
• Right to Correct: Request correction of inaccurate or incomplete information.
• Right to Delete: Request deletion of your personal information where legally permitted.
• Right to Withdraw Consent: Withdraw consent for certain types of processing where applicable.
• Right to Object: Object to certain uses of your personal information where permitted by law.
• Right to Marketing Choices: Unsubscribe from promotional communications at any time.

To exercise your applicable rights, please contact Life Rise using the contact information provided below.

Subscription Cancellation and Account Requests

If you have questions regarding your 30-day subscription, cancellation, account access, refunds, or subscription-related information, please contact our support team.

Any cancellation or refund request will be handled according to the applicable Subscription Terms, Refund Policy, and Terms & Conditions.

Complaints and Concerns

If you have questions or concerns about how Life Rise handles your personal information, please contact us through our Contact Us page.

We will review your concern and make reasonable efforts to respond and resolve the matter.

International Data Transfers

Depending on the services and technology providers used by Life Rise, your personal information may be processed or stored in countries other than the country in which you live.

Where required by applicable law, we take reasonable steps to ensure that appropriate safeguards are in place for international transfers of personal information.

Changes to This Privacy Policy

Life Rise may update this Privacy Policy from time to time to reflect changes to our website, book services, subscription plans, business practices, legal requirements, or privacy practices.

When changes are made, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your Life Rise account, book purchases, or 30-day subscription, please contact us through our Contact Us page.